York has everything you need in the event of an emergency. Urgent care services are available 24 hours a day at York Hospital, located just one mile from the railway station, and emergency dentists are always close by. In the case of a crisis, the local police, fire and rescue services are readily accessible to deliver a fast and effective response.

Emergency Contacts

Call 999 (Ambulance, Fire & Police) - in an emergency.

You should only dial 999 in the case of a serious emergency.
Find out more about when to call 999.

Non-Emergency Contacts

Police non-emergency: 101

Call 101 for general enquiries or to report an incident that does not require immediate attention.

NHS 111 Service: 111

Use the NHS 111 service if you need urgent medical help/advice but it's not a life-threatening situation.

Doctors, Dental and Pharmacy

Stonegate Medical Clinic 

Family Private GP Medical Service open Six Days a week with same day or within 24 hours appointments Monday - Saturday

Crystal Clear Dental & Skin Clinic 

Private Dental practice situated in the heart of York City Centre. We take care of all your dental needs, along with same day emergency appointments

Monkbar Pharmacy 


Late night city centre pharmacy open from 7.30am – 10.30pm.

Luggage storage

There are two luggage stores in York, the first one is Yorbag which is situated just yards from York Minster, perfectly located for storing your luggage in a secure, manned location 7 days a week from £3 per day. The second one is Left Luggage York which is near York Train Station, available to leave items from 1 hour to 1 year.

Personal Concierge

T.E.L Concierge provide a professional concierge service, offering all you can need for a relaxed stay. They can deliver drinks, organise travel, make reservations, make recommendations, dry cleaning, forgotton item replacement and pet sitting. They can do most requests to make your stay as perfect as you want it to be.