York is one of England's finest and most beautiful historic cities. With a centrally located station, York is an ideal place to travel to by train and come to enjoy the city's vibrant culture.
Despite the historical nature of the city, many of York’s buildings and services are accessible. York has a range of services available for those in need of extra support during their time in the city as well as an excellent range of hotels, B&Bs and self catering options to accommodate guests with access and equipment needs.
Services available in the city of York:
Accessible Accommodation - Be Independent
York is a truly accessible city that everyone can visit and have their equipment and access needs met while enjoying their holiday. Working alongside Be Independent, hotels, B&Bs and self catering accommodation in York can arrange delivery of bespoke health equipment to enable visitors to stay anywhere in York safely and with all of the equipment that allows them to be independent.
Be Independent is a provider of assisted living equipment and a 24-hour response service in York. They can provide bespoke equipment solutions for individuals who may need a little extra support while they are away from home.
Autism Inclusive Trained Visitor Information Centre
Some members of the Visit York information team are Autism Inclusive trained, ensuring that they are aware of people’s sensory differences. The Visitor Information staff can provide quiet areas, indicate busiest times and make every effort to provide clear directions and indicate exits clearly. Please contact 01904 555670 or email firstname.lastname@example.org to speak to our Autism Champion.
'Your Local Cinema' detail accessible cinema screenings for people with hearing and sight loss. All three cinemas in York screen regular films with subtitles for those with sensory losses.
Dial and Ride
Dial and Ride offers a service for people with difficulty walking or using public transport. Specially adapted buses offer a door-to-door service from your home to the city centre or out of town retail parks and supermarkets.
DisabledGo Access Guides
DisabledGo provides accessibility information for over 850 venues in York. This includes accessibility information for places such as cinemas, restaurants, hotels, attractions, shopping centres, libraries and many more.
Euan’s Guide provides travel information for people with mobility problems.
York’s public toilets have facilities for disabled people. If the facilities are unattended you will need a RADAR key to access them, which can be obtained from the Visit York Information Centre. All disabled facilities are locked between 8pm and 8am. Keys cost £3.50 and you can get one if you show proof of disability, such as a blue badge or a letter from your doctor.
Shopmobility is a registered charity that provides electric scooters, wheelchairs and manual wheelchairs for hire to enable people to enjoy the shops and attractions in the city of York.
Talking signs automatically speak information to people who approach them carrying a small 'REACT' unit, helping people with visual impairments to know where they are in the city centre. (The signs can speak in one of four different languages - English, Urdu, Bengali and Gujarati) The 'REACT' units are available from the York Blind and Partially Sighted Society.
York Wheels is a voluntary service for people who have trouble using public transport, available to people who live within the City of York Council area. Volunteer drivers, using their own cars, provide a service for a small charge. There are also two minibuses small groups can hire.