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Winners Announced!

Visit York Annual Tourism Awards

Fourteen of York’s top tourism businesses celebrated a win in the Visit York annual Tourism Awards on Thursday 26 May 2016.

Winners were announced at a prestigious Black Tie awards ceremony, held in the Grand Station Hall of the National Railway Museum, compered by breakfast show host Ben Fry from Minster FM radio station. And for the first time in the history of the awards, this year’s title of York Tourism Ambassador went to an engineering icon, rather than a person; none other than Flying Scotsman, arguably the world’s most famous locomotive.

Now in their 19th year, the Visit York Tourism Awards celebrate individuals and companies who offer that extra special service and experience for York’s 6.8 million visitors, recognising and rewarding excellence in the city’s multi-million pound tourism sector. There was a fantastic turnout, attended by almost five hundred tourism businesses, as well as the Lord Mayor and Lady Mayoress.

In some of the most hotly contested categories, The Bloomsbury scooped B&B of the Year, The Royal York Hotel scooped two wins; being awarded both Hotel of the Year, and Conference Venue of the Year and the Restaurant of the Year title went to The Whippet Inn, with a highly commended award going to the Rattle Owl. El Piano scooped Café of the Year in the only category voted on by the general public and in the attraction categories York Art Gallery and Stillingfleet Lodge Gardens came out on top.

Kate McMullen, Head of Tourism, Make It York, said, ‘For our tourism sector to be successful York needs exceptional people, as well as exceptional businesses and this is what these tourism awards celebrate. Our panel of independent judges has spent many hours analysing the entrants supported by a dedicated team of mystery shoppers. It is a testament to the quality of businesses in York that we’ve seen such a high standard this year and such close scoring. We’d like to congratulate all our winners and finalists.’

Paul Kirkman, Director at the National Railway Museum, who collected the Ambassador award for Flying Scotsman, said, ‘From glamorous modernist icon, film star and world record breaker, to sixties globetrotting symbol of the preservation movement and modern day national treasure, Flying Scotsman has captured the imaginations of generations worldwide. It’s a great thrill for all of us that Scotsman can add another accolade to its belt.’

Fifteen businesses from across the city sponsored the glittering awards ceremony, which included a Black Tie Dinner, a prize draw and casino for national charity; the Family Holiday Association and a celebration disco.

Winners of the Visit York Tourism Awards 2016:
Bed & Breakfast of the Year – Sponsored by Little Hotelier
Winner: The Bloomsbury

No. 21 York
Bracken Lodge

Café/Tearoom of the Year – Sponsored by Booker York – The People’s Choice Award
Winner: El Piano

Balloon Tree Café
Café No.8
Cakes d'Licious
Countess of York - at the National Railway Museum
Licc - Luxury Ice Cream Co.
The Farm Shop and Café, Wigginton
The Red House Café

Caravan Park or Holiday Village of the Year – Sponsored by Lloyds Bank
Winner: Robin Hood Caravan Park

Forest Holidays Cropton
Naburn Lock Caravan Park

Conference Venue of the Year – Sponsored by Saville Audio Visual
Winner: The Royal York Hotel

Bedern Hall
York Racecourse

Family Friendly Experience of the Year – Sponsored by P&O Ferries
Winner: York Maze

Go Ape - Dalby Forest
The Railway Children - York Theatre Royal at the National Railway Museum

Hotel of the Year – Sponsored by Streamline Taxis
Winner: The Royal York Hotel

Feversham Arms Hotel
Grays Court
Hotel Indigo
Middlethorpe Hall Hotel & Spa
Monkbar Hotel

Outstanding Customer Service Award – Sponsored by HIT Training
Winner: Stevie-Jo Todd, York Marriott Hotel

Highly Commended:
Jordi Vaca, The Grand Hotel & Spa

Rebecca Palmer-Bunting, Robin Hood Caravan Park
Wendy Redfern, York Science Park

Pub/Bar of the Year – Sponsored by Webmart
Winner: Walmgate Ale House

The Golden Fleece
Shambles Tavern

Restaurant of the Year – Sponsored by Morrell Middleton Accountants
Winner: The Whippet Inn

Highly Commended:
The Rattle Owl

Middlethorpe Hall Hotel & Spa
Refectory Kitchen and Terrace - at the Royal York Hotel
The Star Inn the City

Self-Catering Venue of the Year – Sponsored by Be Independent
Winner: Lendal Tower

York Hop Store
The Riverside, York

Shopping Experience of the Year – Sponsored by Fulprint
Winner: Il Gusto

The Cast Iron Bath Company

Visitor Attraction of the Year (Over 50,000 Visitors) – Sponsored by F.R. Fowler & Son
Winner: York Art Gallery

York's Chocolate Story
Visitor Attraction of the Year (Under 50,000 Visitors) – Sponsored by York North Yorkshire East Riding Enterprise Partnership
Winner: Stillingfleet Lodge Gardens

York Cold War Bunker
York Cycling Tours

Visitor Experience of the Year – Sponsored by York Data Services
Winner: HallowScream at York Maze

Kaboom at Castle Howard
York Maze
York Theatre Royal

York Tourism Ambassador – Sponsored by Veeno, The Italian Wine Café
Flying Scotsman