The Extranet – managing your Visit York web listing content (all Visit York member businesses)
Your visityork.org web listing is managed through the Visit York Extranet. To access the Visit York Extranet and amend your details that appear on visityork.org you will need to be granted access by the Membership team and have received your login information. Once you have your login, you can edit your business profile page.
You can also access a series of training videos once you have logged into the Extranet site which may prove useful if you encounter any issues.
If you do require further advice or assistance with uploading your product information please do not hesitate to contact digitalteam@makeityork.com and we’ll be happy to help.
Guestlink – managing your availability (accommodation providers only)
If you are an accommodation provider, joining Visit York as a member gives you the option to access Guestlink, a back office online system allowing you to update your availability and pricing and take online bookings through visityork.org and your own website if you sign up to Guestlink+
Online booking opens new markets, gives your customers choice and flexibility, generates new business and gives you complete control.
The Guestlink system can connect* with many online channel managers for example, Eviivo, RezLynx, FreeTo Book and Queensborough, to increase visibility via other booking channels and save you time.
*There is a small cost of £50+VAT to connect the systems through +Connect. To set up your connection, please email helpdesk@guestlink.co.uk and quote Visit York.
Note
Do you use Staah to manage your booking in your hotel, guesthouse or holiday let? We are currently running a trail connection from Staah to our own booking channel Guestlink. If you would like to be involved, please email membership@makeityork.com. For information about Staah, click HERE.
Contacting the Guestlink Helpesk
If you require Guestlink Technical Support or Advice, please telephone the Guestlink Helpdesk on 0844 209 2555. Alternatively, please email helpdesk@guestlink.co.uk for support and enquiries.
Keen to enhance your bookability?
How to set up inward polling on your Guestlink account.
Publish availability from third party channels such as booking.com on visityork.org, enhancing your bookability NOW.
Here’s a step by step guide on how to switch on the channels of your choice.
