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York Tourist Information Office

Your Visitor Information Centre

Visit York is proud to operate a state of the art Visitor Information Centre in the heart of the city. One Museum Street is conveniently located near York Minster and many other attractions, shops and restaurants. We offer a range of service and assist over 500,000 visitors to the city every year.

Our friendly assistants are here to share their expert local knowledge of attractions, travel information, places to eat out, shops and events. As well as our personal service, we stock hundreds of free information leaflets about York and the wider Yorkshire region.

We also have a fantastic shop selling York merchandise, maps, gifts, books and clothing. We also sell tickets for local attractions, events, bus passes and much more.

If you're looking to save money on your visit to York, you can also pick up York Pass to get entry to top local attractions for one great price. We also have an accommodation booking desk if you're looking for somewhere to stay in York.

Whatever information or advice you need when visiting York, just pop into our Museum Street Information Centre and we'll be delighted to help you.

Come and see our award winning Visitor Information Centre which has been voted The Best Visitor Centre in the county at the Welcome to Yorkshire White Rose Tourism awards 2014!

Dementia FriendlyWe're working hard to become dementia friendly. Click the link in the image to find out more.

Opening Times

Visit York staff at our Visitor Information Centre

The Visitor Information Centre is here to help you all year round 

Monday - Saturday: 9am - 5pm

Sunday and Bank Holidays: 10am - 4pm

Note: We occasionally close at 4pm for training



Contact Information

Contact Information for York Tourist Board

Please use the information below to find us, write to us or call us. We're here to help.

Address: 1 Museum Street, York. UK. YO1 7DT.

Telephone: 01904 550099



Location Map


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