To provide you with the best experience, cookies are used on this site. Find out more here.

Allow cookies

Visit York Information Centre & Gift Shop

Information Centre

Visitor Information Centre, 1 Museum Street, York, North Yorkshire, YO1 7DT

Tel: 01904 555670

Visit York Information Centre & Gift Shop


All aboard! Grand Central's stunning LEGO® train has pulled into the Visit York Visitor Information Centre! You can see this superb piece of craftsmanship for a limited time.

Did you know it took over 30,000 bricks to make? See it in all it's splendour in person!

Providing a range of information services, the Visitor Information Centre is open daily, with new social distancing measures implemented to ensure the safety of staff and visitors. Measures include:

- A one-way entrance/exit system.
- New signage and floor markings
- Control of the number of visitors in the space at any time.
- New signage and barriers introduced into the space to aid with social distancing.
- Staff will have recommended PPE and hand sanitiser stations will also be available for visitors.

The Visitor Information Centre has received Visit England's 'We're Good to Go' accreditation showing we have all the latest COVID-19 health and safety measures in place. 

Please continue to observe social distancing guidelines and be respectful to others.

The Visit York Visitor Information Centre is based in the heart of the city, not far from the iconic York Minster. Our friendly assistants are here to share their expert local knowledge and provide guidance on travel information, places to eat, shops and events along with the latest advice on visiting the city’s attractions. With many attraction admissions pre-bookable online with timed slots, the team will be able to assist with planning visits and booking tickets in advance.

As well as our personal service, we also have a range of information leaflets and guides about York and beyond. We have a fantastic shop selling York merchandise, maps and gifts and you can pick up tickets for local attractions, events, bus passes and much more.

Looking for things to do and save money on your visit to York? Buy a York Pass and get entry to top attractions for one great price. We also have an accommodation booking desk if you're looking for somewhere to rest your head in York.  

Special Offers

  • 10% discount with a valid York Card or Visit York Perk's Card*. 

    *offer valid on specified products only. See in store for details.

    More offers like this - Retail



  • Disabled access

Booking & Payment Details

  • Credit cards accepted (no fee)


  • Children welcome

COVID-19 Response

  • COVID-19 measures in place
  • COVID-19 staff training completed
  • Open now

Property Facilities

  • Gift shop
  • Smoking not allowed

Target Markets

  • Accepts groups
  • Coach parties accepted

Follow Us

What's Nearby

  1. Little Vikings - York for Families

    Little Vikings is an award-winning print and online magazine for 0 to 11 year olds living…

    0.04 miles away
  2. Barley Hall

    Discover the Medieval townhouse of the Prior's of Nostell and former Mayor of York.…

    0.07 miles away
  3. Holy Trinity Church, Goodramgate

    A glimpse of the medieval world behind a busy street.

    Holy Trinity Goodramgate has the…

    0.08 miles away
  1. York Mansion House

    York Mansion House: The Heart of City Society for 300 Years

    0.1 miles away
  2. York Art Gallery

    Spot the L.S. Lowry’s, Turner or Hockney and surround yourself with some of the best…

    0.12 miles away
  3. Yorkshire Museum & Gardens

    If you want to see York, see the Yorkshire Museum & Gardens first!

    0.13 miles away
  4. Rainbows Ceramics

    Rainbows is an award winning Paint Your Own Pottery Studio in the heart of York just 2…

    0.14 miles away
  5. York Roman Bath Museum

    Home to the Roman Bath Museum

    0.16 miles away
  6. Dean's Park

    Dean's Park is one of York's best loved places offering magnificent views of the Minster.

    0.19 miles away
  7. York Minster

    The largest medieval Gothic cathedral north of the Alps, a treasure house of over 800…

    0.19 miles away
  8. All Saints North Street

    York's Finest Medieval Church - stunning! Contains one of the finest collections of early…

    0.22 miles away
  9. York Minster Learning Centre

    A visit to York Minster is a great experience for anybody, and especially for a child.…

    0.22 miles away
  10. York's Chocolate Story

    Take a mouth-watering journey through the story of chocolate and confectionery in York.

    0.22 miles away
  11. York Cocoa Works

    The York Cocoa Works is an independent chocolate manufactory in the heart of the city…

    0.32 miles away
  12. York Cold War Bunker

    Memories of a time when the threat of nuclear attack was a very real one will be evoked…

    0.32 miles away
  13. Merchant Adventurers' Hall

    Discover one of the finest medieval guildhalls in the world - home to York’s…

    0.33 miles away
Previous Next
Visitor Information

Share the adventure

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss

Don't Miss