Your data is safe with us
The page you are viewing was encrypted before being transmitted over the Internet. Encryption makes it very difficult for unauthorised people to view information travelling between computers. It is therefore highly unlikely that anyone read this page as it travelled across the network.
What happens to my personal details once I have made a booking?
Your chosen accommodation is notified of your booking. The details of your booking are securely transmitted over the Internet, and can only be retrieved by authorised users logging in to a password-protected system. If you have selected not to be contacted in the future, your details will only be used in connection with this transaction.
How can I tell that this booking is secure?
You can identify that this webpage is secure in several ways; notice that the website address begins with HTTPS rather than HTTP, plus most Internet browsers also show a padlock symbol in the address bar to signify security (which you can click on to view further details about the website).
Secure connections use certificates to identify the website and encrypt the connection to prevent unauthorised users from intercepting data as it is transmitted across the Internet. Certificates for our websites are either issued by GlobalSign https://www.globalsign.com or by Thawte www.thawte.com (both leading global Certification Authorities).
You may have noticed that the website address displayed in your browser address bar changed as you clicked through to these booking pages. This is because the website address for the payment gateway used on this site is bookings.guestlink.co.uk.
Are my credit or debit card details secure?
The security of your payment card details is of the highest priority to us.
This website is Payment Card Industry Data Security Standard (PCI DSS) certified; the highest industry standard for securing online payments. This means that it annually passes external assessments to ensure compliance with the requirements defined by the Payment Card Industry Security Standards Council www.pcisecuritystandards.org.
These standards act to increase controls around cardholder data and minimise the risk of this data being compromised.
Who provides this online booking facility?
The technology supplier that provides the online booking facility used by this and several hundred other tourism eCommerce websites in the UK is NVG. NVG and the tourism organisation that operates this site work in partnership to provide a secure booking facility.Close