World Class Customer Service - How good is York? And how do you stay ahead of the competition?
We all know how powerful good customer service can be. Let's face it, it's often the difference between losing and making a sale, or the difference between customers returning and/or recommending your business.
Ian will provide tips on how you can transform your customer service, boost sales and develop your business. This will include anonymous results on customer experiences carried out on Visit York members before the event.
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